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eBASIS · Behavioral health outcomes

Measure what matters,
from the patient’s perspective.

eBASIS is an evidence-based service for psychiatric care, combining validated self-rated measures and quality reporting to improve patient experience and outcomes—trusted by more than 500 organizations worldwide.

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Fig. 01 / Patient perspective eBASIS
A clinician discussing an assessment with a seated patient
Patient experience · At the heart of measurement Plate 01 / 09
  • N° 0130+Years of clinical research
  • N° 02500+Organizations served worldwide
  • N° 031.2MSurveys scored to date
  • N° 044Progressive service levels
Instruments

Validated self-rated measures, used worldwide.

The platform features validated self-rated measures, including the Behavior and Symptom Identification Scales (BASIS) and Perception of Care (PoC) surveys, used worldwide by clinicians across inpatient, outpatient, residential, and partial care settings.

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BASIS-24®

Behavior and Symptom Identification Scale

A leading behavioral health assessment tool designed to assess the outcome of mental health or substance abuse treatment from the client's perspective. Twenty-four items, six subscales, validated in English and Spanish.

Learn about BASIS-24
Fountain pen writing notes on lined paper
BASIS-T®

Behavior and Symptom Identification Scale for Teens

A behavioral health assessment tool designed to assess the outcome of mental health or substance abuse treatment from the adolescent's perspective. Twenty-five items across five subscales, developed through multi-year research.

Learn about BASIS-T
Hand-lettered ‘mindfulness’ card on a hospital windowsill
Perceptions of Care

Clinical-care oriented satisfaction surveys

The PoC surveys focus on patients' perception of the quality of the interpersonal care they received during hospitalization and outpatient treatment. Two variants — PoC-IP for inpatient/residential/partial, PoC-OP for outpatient.

Learn about PoC
Team discussing quarterly outcomes reports
How you engage

A structured path, survey to reporting.

Start with an annual license to administer the survey on-site, or move into WebScore for real-time aggregate reporting. Scale to quarterly benchmarking.

  • Level 01. Survey License
  • Level 02. WebScore-Patient Level and Aggregate Reports
  • Level 03. Quarterly/Custom Reporting.
  • Level 04. EMR/EHR integration, Consultation, Special Licensing
Explore the four service levels
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Research foundation

Thirty years of peer-reviewed work.

BASIS® instruments are supported by decades of development and validation research. Every measure we license is backed by a body of peer-reviewed work on reliability, validity, and clinical utility.

When your organization adopts a BASIS® instrument, you are not betting on a proprietary vendor tool. You are joining a research community with three decades of published evidence.

See current research
Field notes

Recent work from the research program.

A selection of peer-reviewed publications using BASIS® and Perceptions of Care instruments.

  1. Eisen SV, Ranganathan G, Seal P, Spiro III A. “Measuring Clinically Meaningful Change Following Mental Health Treatment.” The Journal of Behavioral Health Services & Research, 2007;34:272–289.
  2. Eisen SV, Bottonari KA, Glickman ME, Spiro A, Schultz MR, Herz L, Rosenheck R, & Rofman ES. (2011). “The incremental value of self-reported mental health measures in predicting functional outcomes of veterans.” The Journal of Behavioral Health Services and Research, 38(2), 170–90.
  3. Bottonari K, Schultz M, Resnick S, Mueller L, Clark J, Shadow DC, & Eisen SV. (2012). “Peer-led vs. clinician-led recovery-oriented groups: What predicts attendance by veterans.” International Journal of Psychosocial Rehabilitation, 16(2), 88–105.

See the complete bibliography →

Start the conversation

Ready to build a measurement program that holds up?

Whether you are starting with a single survey license or rolling out regulatory reporting across a multi-site system, complete our inquiry form to tell us about your organization and the services you need.

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